S.H.I.E.L.D.® 2025 Paving The Way To Care

June 16-19, 2025
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Course Information

Agenda

Day 1
Day 2
Day 3
Day 4

Monday June 16, 2025
All times in Eastern Time
8:00 am
 Welcome To S.H.I.E.L.D.® Paving the Way to Care for Patients
Jorge Guzman, MD
8:05 am

Compassionate Screening and Care for Patients under the new CMS Social Determinates of Health Guidelines

Kendalle Cobb, MD
9:05 am
 Break/Virtual Poster Viewing
9:15 am
 Healing Services, Arts and Medicine, and other Services to Improve Patient Care.
Lisa Morrison Zambarano, DMin, BCC
Angela Hamm, RN
Tamara Shella, PhD, ATR-BC, LPAT
Deborah Bates, PhD, LPMT, MT-BC
10:00 am
 Break/Virtual Poster Viewing
10:10 am
 Gaps in Care Considerations in the Current Healthcare Landscape – Autism, Non-binary & Transgender, and Global Patient Perspectives.
Moderator: Steph Bayer, JD, Panel: Sandy Milli, RN, Cynthia Johnson, PhD and Heny Ng, MD
11:10 am
 Workplace Violence Updates: House Bill 452 and How it Impacts Patients and Caregivers
Michael Evans
11:55am
 Closing Talk
Jorge Guzman, MD
12:00 pm
 Adjourn

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Tuesday June 17, 2025
All times in Eastern Time
8:00 am
 Welcome To S.H.I.E.L.D.® Paving the Way to Care for Caregivers
Kelly Hancock, DNP, RN, NE-BC, NE-BC, FAAN
8:05 am
 Trauma Informed Care Through the Caregiver Lens
Kim Kiley, MA and Kevin Torigoe, LISW-S
9:05 am
 Break/Virtual Poster Viewing
9:15 am
 Square Circles: Making Sense of Unanticipated Experiences
Laura Hoeksema, MD, MPH, FAAHPM and Dianna Copley, DNP, APRN-CNS, ACCNS-AG, CCRN
10:00 am
 Break/Virtual Poster Viewing
10:10 am
 Moral Distress Reflective Debriefs
Georgina Morley, PhD, MSc, RN, HEC-C and Cristie Cole Horsburgh, JD
11:10 am
 Caring for Self. Caring for Others
Shannon Krall, MEd, LPCC-S, CEAP
11:55am
 Closing Talk
Kelly Hancock, DNP, RN, NE-BC, NE-BC, FAAN
12:00 pm
 Adjourn

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Wednesday, June 18th
All times in Eastern Time
8:00 am
 Welcome To S.H.I.E.L.D.® Paving the Way to Care for Community
Vickie Johnson, MPA
8:05 am
 Human Trafficking: Hidden in Plain Sight Because Human Trafficking is a Global Public Health Issue
Michele Reali-Sorrell, DNP, RN
9:05 am
 Break/Virtual Poster viewing
9:15 am
 M-Power: Providing Perinatal Trauma-Informed Care
Patricia Gilbert BSN, RN, C-EFM and Dusty Burke MSN, RN, C-EFM
10:00 am
 Break/Virtual Poster viewing
10:10am
 Food Insecurity and Cleveland Clinics Response
Jacquelyne E. Bailey, PhD and Sherelle L. Tucker, MBA

Addressing Infant and Maternal Health: The Cleveland Clinic Way
Oluwatosin "Tosin" Goje, MD, MSCR, FACOG

Addressing Social Needs To Improve Access to Health
Amy Shideler, MSW, LISW-S
11:10am
 Cleveland Clinic Community Health Needs Assessments
Elizabeth Fiordalis, MA
11:55am
 Closing Talk
Vickie Johnson, MPA
12:00 pm
 Adjourn

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Thursday, June 19, 2025
All times in Eastern Time
8:00 am
 Welcome To S.H.I.E.L.D.® Paving the Way to Care for Organization
William Peacock, MSc.
8:05 am
 First Do No Harm: Cybersecurity’s Role in Patient Safety
Thomas P. Butler, CISSP and Jason Collins, MBA, PCI ISA, CISSP
9:05 am
 Break/Virtual Poster viewing
9:15 am
 Technology for Safety
Zaid Al Ardah, MBA, Michael Palinski and Anthony Roetzel
10:00 am
 Break/Virtual Poster viewing
10:10 am
 Supplying Healthcare: Trends and challenges in stocking care
Stephen Downey
11:10 am
 Lessons from United Healthcare: Keeping our leaders safe
John Schuck, AA
11:55am
 Closing Talk
William Peacock, MSc.
12:00 pm
 Adjourn

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