1.) What is myCME?

Answer: myCME is the Clevelandclinicmeded.com web site utility that enables CME participants to obtain CME credit for completing online and other enduring material activities, such as DVDs and print monographs, produced by The Cleveland Clinic. myCME also provides the mechanism by which attendees of our regularly scheduled series can claim credit. Once the CME applicant completes an online evaluation form and application for credit, the myCME system generates a printable certificate and adds the activity to the user's Cleveland Clinic CME transcript.

2.) How do I sign up for myCME?

Answer: Go to myCME, click the New User link and complete the New User Profile. You only need to complete the profile once. Please write down your password so you have it on file for future log-ins. The next time you visit the site, you can login to myCME by entering your email address and password.

3.) Do I need to login to myCME before beginning an online CME activity?

Answer: No. Although it is possible to log into myCME from the home page of Clevelandclinicmeded.com, that entry point is most useful to those claiming credit after attending a regularly scheduled conference. All of our online content, including CME-accredited content, is freely accessible without logging in. This enables the web site visitor to easily review the content as many times as necessary, over as many sessions as necessary to fit their busy schedules. At the end of each activity, the user is given an opportunity to log in to myCME to claim credit. This process, which should only take a couple of minutes to complete, may only be done ONCE. So it is advised that the user commit to completing the credit claiming in one sitting to avoid technical issues.

4.) What happens if I forget my password?

Answer: On the Initial myCME Login Screen choose "Click here if you forgot your password". You will see a box to enter in your email address. After clicking "Retrieve Password" your password will be sent to your email address. Note: The email address you enter must match the email you used to create your initial profile. If you enter an alternative email you will get an error message stating "Sorry, but a password could not be found for the email you entered". If you have forgotten which email address you have used, please contact support at [email protected].

5.) I am a physician, but my CME certificate says non-physician. How can I get the proper certificate?

Answer: Log in to myCME and click on the "Edit Profile" button. Change the professional category choice to physicians and save the profile. Once this is completed, you may reprint the certificate and it will have the proper physician designation.

6.) How do I change my password?

Answer: Log in to myCME and click the "Edit Profile" button.

7.) I experienced an online activity 3 months ago and am just getting around to applying for online CME and I notice that the activity is no longer on the website. How can I get my CME credit?

Answer: Online CME activities are generally accredited for 1 to 2 years. They are sometimes renewed within a few days of their expiration date if it is deemed that the content is still educationally sound and if the activity continues to get high usage. Unfortunately, once the CME activity reaches its expiration date, there is no way for the Center to offer a CME certificate after the fact.

8.) I accidentally created two accounts using different e-mail addresses and passwords and now my transcript records are not consolidated. How can I consolidate my accounts?

Answer: Please contact our CME Operations Department at [email protected].

9.) I do not see my past-year CME activities on my transcript. What should I do?

Answer: Please contact our CME Operations Department at [email protected].