The L.E.A.D. Microlearning series equips current and emerging leaders with practical communication strategies for immediate workplace application. Through real-world case scenarios, these short videos demonstrate effective techniques that leaders can readily apply to workplace interactions.

Faculty

Cecile Foshee, PhD, MEd, BCC
Director, Office of Interprofessional Learning

Rachel King, JD
Director, Educational Integrity

Allison Prelosky-Leeson, MEd
Sr. Education Specialist, Office of Educator and Scholarly Development

Michael Nelson, PhD
Director, Center for Youth and College Education

Stormy Sweitzer, PhD, MPH, MBA, PCC
Senior Program Manager, Office of Interprofessional Learning

Citations

  1. Agency for Healthcare Research and Quality, TeamSTEPPS® [Internet]. Rockville (MD): AHRQ; [cited 2025 Nov 3]. https://www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html       
  2. Agency for Healthcare Research and Quality. TeamSTEPPS® [Internet]. Rockville (MD): AHRQ; [cited 2025 Nov 3]. Available from: https://www.ahrq.gov/teamstepps/index.html
  3. Schwarz R. SEA: A Simple Way to Share Your Views and Understand Others’ to Jointly Solve Problems and Resolve Conflicts - Roger Schwarz & Associates, Inc. [Internet]. Roger Schwarz & Associates, Inc. 2025 [cited 2025 Sept 15]. Available from: https://schwarzassociates.com/sea-a-simple-way-to-share-your-views-and-understand-others-to-jointly-solve-problems-and-resolve-conflicts/
  4. Ross HJ. Everyday bias: identifying and navigating unconscious judgments in our daily lives. Lanham (MD): Rowman & Littlefield; 2014.
  5. Agency for Healthcare Research and Quality. Tool: SBAR [Internet]. Rockville (MD): AHRQ; 2019 Nov [cited 2025 Nov 3]. Available from: https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
  6. Conceptualized by Foshee C (2023) building on the work of Cialdini R and Davis H
  7. Modified from: Clark W, Hewson M, Fry J, Shorey J, Egener B. Three function model tri-fold cards. McLean, VA: American Academy of Physician and Patient, 1998.
  8. Tinker B. LARA: Engaging Controversy with a Non-violent, Transformative Response . 2004. Listen, Affirm, Respond, and Ask Questions | SPARQtools [Internet]. Sparqtools.org. 2025 [cited 2025 Nov 3]. Available from: https://sparqtools.org/lara
  9. Agency for Healthcare Research and Quality. The SHARE Approach [Internet]. Rockville (MD): AHRQ; 2024 Oct [cited 2025 Nov 3]. Available from: https://www.ahrq.gov/sdm/share-approach/index.html
  10. Cleveland Clinic, REDE Model, 2009